Frequently Asked Questions:
How long after I purchase an item will it take for me to get it?
Normally your order will arrive in one week depending on your location to our Tennessee warehouse. However, please allow 10 business days for all orders to arrive. All orders are processed within 72 hours of receipt of payment. After processing and packaging of your package, it is up to the freight carrier of your choice to deliver the order on time. West coast orders can take up to two weeks depending on the carrier of choice. International orders can take between two to four weeks depending on the carrier.
Who do I contact if I have a problem with my order?
You can contact us via email at firstname.lastname@example.org or by phone at 423-472-3140 Monday through Friday 10:30am to 5pm EST
Who can I contact about receiving a Cardsone Catalog?
You may fill out a catalog request at www.cardsone.com or by emailing a request to email@example.com
Who do I contact if I want to change my order?
Contact customer service at 423-472-3140 Monday through Friday 10:30am to 5pm EST
Do you have other items for sale that are not on this site?
Yes! Please visit www.cardsone.com to see over 500,000 different collectable items for sale.
How long has Cardsone been in business?
Cardsone has been serving customers in the collectable industry for almost a decade. Cardsone founders have been dealing in collectibles for over 40 years.
Do you have a refund policy?
Yes! On most of the products that Cardsone sells, we have a full refund policy. Please see policy for full details.
What type of payments do you accept?
We accept all major credit cards and PayPal for internet orders, and checks, money orders, and major credit cards for catalog orders.
Do you accept COD?
No, at this time we do not offer COD as a payment option.
For Questions Regarding Collecting, Comic Books, Storage, Trading cards:
Please visit our Contact Page, to ask any questions from collecting experts!